The new SWA seating policy

Unlike rumors from a few months ago, Southwest will not abandon its open-seating policy. According to the company, their passengers didn’t want them to change. However, they will be tweaking their system so that each passenger will get an assigned spot in the line. According to the carrier, this will help cut down on the way passengers congregate in line for an hour in order to make sure they get at the front of their boarding group.

  • Hudge

    Mike Luckovich may be onto some kind of Darwinian seat selection process here:
    http://www.gocomics.com/mikeluckovich/2007/09/12/

  • Blair

    Congregate for an hour? I usually see people lined up as soon as the previous flight leaves the gate, 90 minute or more. I’ve even seen people get in line only to find the line they were waiting in was actually for a flight leaving before theirs.