Finally, Microsoft responds to the cute, but often mean-spirited Apple ads that imply anyone using a PC is a dork — not a geek, but a dork. The ad embedded below is one of three executions of the new ads (these ads are actually about something, not the ones about nothing that had Jerry Seinfeld in them), all variations on the theme that PC people do lots of cool and interesting stuff.
(Also below is a video screen grab I recorded of an ad that appeared on the front page of NYTimes.com yesterday. As typical, the online ad is technically brilliant and an incredible use of the medium. I can’t believe the NY Times allows it, but that’s not what this post is about.)
Here’s my instant review of the Microsoft ad: I wonder why it took Microsoft this long to respond to Apple? I’m sure there’s been a raging debate regarding whether or not responding would “validate” the implications contained in Apple spots. Look at most of the blog coverage and you’ll see what I mean — every post will comment on them in comparison to the Apple spots.
I think the hardcore technology blogosphere will love the ads. That’s because there’s a nuanced and subtle love-hate thing many technology bloggers have with Apple. We (and in this case, I’ll include myself) use Apple products because of their elegant design. But we have come to believe that Apple, the company, lives on another planet — or, at least behind some sort of iron curtain.
Another reason I think these ads work: While I think the Apple ads are effective in pounding in one message (Macs are more dependable than PCs), I don’t believe they’ve been effective at convincing people that users of PCs are losers. Why? Because, at the end of the day, we all love John Hodgman, the “I’m a PC guy,” way more than the straight-man hipster dude who plays “I’m a Mac.”
So, bottomline for me. Kudos to Microsoft. Apple has been offering you this chance on a silver platter for years.
Bonus link: Design blog CounterNotions stayed up late last night to write a long review comparing the Microsoft spots to a campaign Apple did several years ago called, “Here’s to Crazy Ones.”
I’m a PC and I’ve been made into a stereotype, version 1
I’m a Mac, I’m a PC ad appearing on the front of NYTimes.com, September 19, 2008
Remember back when Bill Gates and Jerry Seinfeld did that TV ad for Shoe Circus. Apparently they did so good, they are being considered for a TV show loosely based on the movie, Napolean Dynamite, and the Fox TV reality show, The Simple Life. In the pilot below, Bill and Jerry are awesome playing the parts of Paris and Nicole. 4 Stars out of 4 for the clever product placement of that Microsoft giraffe toy that will be in stores, just in time for Christmas. (Warning: This video may not be suitable for viewers who are grossed-out by images of men clipping their toe-nails.)
Bonus link: Professional Microsoft observer Mary Jo Foley explains that “we now know the start of Microsoft’s campaign to rebrand and reposition Windows among consumers is ‘about nothing.’”
My blogofilter is lighting up this morning with, uh, observations about the 90-second shoe-store advertisement embedded below. Personally, I think it’s one of the best ads ever created for a discount shoe retailer. How they got Bill Gates and Jerry Seinfeld to promote the Shoe Circus brand, I’ll never know. And during the first game of the NFL season, no less! I think it’s wonderful that Bill Gates doesn’t mind being the subject of nerd jokes and it’s good to see that now that he’s retired from Microsoft, he’s found a job as a pitchman for discount shoes.*
*Joking aside, if I were the Shoe Carnival chain, I’d be all over this ad with some fun guerilla marketing.
Folio: is reporting that business-to-business (or “trade”) magazine circulation remained mostly flat during the first half of 2008, according to numbers released by the Audit Bureau of Circulations. Earlier this month, the same audit bureau reported newsstand sales of magazines was down 6.3% in the same period. If you weren’t living under a rock, you probably read the widespread coverage when those newsstand numbers were released. Beyond Folio, a few B-to-B bloggers and the website of American Business Media, you’ll probably not be reading much about today’s reports. That’s because to most general business reporters, “the magazine industry” is that part of the industry that pertains to consumer magazines. As I’ve noted before, that misunderstanding often leads to comparisons between magazines and other media that make little sense, i.e., comparisons of consumer advertising in magazines with all advertising on the Internet.
By now, regular readers of this blog know that I dismiss any statistics-dependent article written by a reporter. Even reporters who should know better feel compelled to quickly post any report that involves percentage signs. I’ve given up on trying to educate readers or writers about stories involving numbers*. I’ll merely remind those who are not in the magazine industry, there are distinct types of magazines. It’s impossible to say “the magazine industry” and mean something beyond the type of print format content is distributed on:
1. Consumer magazines: The kind you see on the newsstand. The ones that had a 6.3% decline in newsstand sales.
2. Business to business (or trade) magazines: The kind you receive at work, like Plumbers Weekly. The circulation of these magazines was flat during the past six months.
3. Other (which can be divided into endless sub-categories): All the magazines you get from associations, universities, non-profits, your grocery store, the company you bought your car from, the kind you pull out of the seat back pocket on an airplane, etc.
Business-to-business magazines are, like other segments of the magazine world, being transformed by the Internet. However, most companies that publish B2B media have diversified their businesses into events, information services and a wide-array of digital and online products.
Bottomline: The magazine industry is bigger than those magazines you see on the newsstand. That said, it’s an industry that must adapt to challenges and embrace a wide array of changes. Of course, you can say that about any industry, I’m sure.
*For following the way in which numbers are used and misused, I recommend the New York Times’ Freakonomics blog.
A few weeks ago, I wrote that the Apple TV’s failure to succeed in the marketplace was (and I couldn’t believe it myself) more a failure of Apple’s marketers and Chiat/Day’s advertising than one of technology and product features. As I pointed out then, compared to the consistently brilliant creative Chiat/Day turns out, the one and only Apple TV creative was weak and its media budget seemed less than a two-day buy for any other Apple consumer-oriented product.
Just how bad was the creative? Well judge for yourself. On the left, the Chiat/Day Apple TV ad. On the right, an ad created by an 18-year-old student. Which one makes the product seem worthy of the Apple brand?
“Technology is a glittering lure, but there is the rare occasion when the public can be engaged on a level beyond flash if they have a sentimental bond with the product.”
– Don Draper, creative director, Sterling Cooper
I’ve buried the lede in this post — Somewhere down below, I’m going to have the audacity to suggest the demigods of marketing and advertising at Apple and their agency, Chiat-Day, are the reasons that the Apple TV is merely “a hobby” and not a successful product. But first, the set-up.
I have an Apple TV (okay, I have just about an Apple Everything) but frankly, I often forget about it. I don’t watch TV passively (it’s not ever on in the background), so when I actually watch TV, it’s with intent. Whenever it’s time to watch TV, I usually have several movies or recorded episodes of shows queued up on my Cable-box’s DVR.
Recently, however, I was messing with my Apple TV to see how the iPhone “Remote” app works (it’s rather clever). Out of curiousity, I surfed around the features of the slightly updated software version of the Apple TV and discovered there is now a much larger selection of movies and TV shows than when I last checked in. I was also impressed by the growth of video podcasts being provided from sources big and small. Long story short — I downloaded the first season of Mad Men and my wife and I ended up being engrossed in the program over the next four or five nights.
However, downloading TV shows and movies is not what makes the Apple TV special. (More later, on what is special about it.) Access to TV shows and movies better not be, because I can get movies and TV shows about a dozen other ways. But accessing TV shows and Movies is what consumers first think about when they hear Apple TV described because that’s the way Apple has marketed it. So it’s not surprising that during the quarterly financial conference last week, Apple executives told analysts the AppleTV was still “a hobby” — a reference to what Steve Jobs called it in January when admitting its sales had not been robust.
For most tech bloggers, reporters and financial analysts, the “solution” to Apple TV’s lack of sales success can be solved the way they believe any technology product problem can be solved: by adding features or making it “more open.” “More features and openess” is to techies what “better branding” is to marketers — the solution to everything. For example, here’s a link to a recent post on Weomatica where Jason Kaneshiro has a wish list of features that could improve Apple TV. And today, Dan Frommer says it’s time Apple gets serious about Apple TV and calls for them to, drum-roll please, add a Blu-Ray drive.
I don’t believe the problem with the Apple TV is with technology. It’s a (you can’t believe how amazed I am to be writing the next few words) failure by Apple to successfully market a product. I believe the marketers at Apple and Chiat Day — the ones who regularly are mythologized for their unique brilliance in branding and advertising — have blown it with the Apple TV. They’ve done a terrible job articulating any unique benefits of the Apple TV and have, in a rookie-blunder way, done nothing to explain to consumers why it is different from getting movies or TV shows via cable or from Netflix or Blockbuster. These marketers, who have created the most effective campaign ever conceived to explain product features, the iPhone, have done nothing even good, much less brilliant, to explain why anyone with a Tivo or Cablebox would ever need an Apple TV. The only advertising support they’ve given the product was a lame TV ad (did anyone actually see it on TV?) telling us how we can watch TV shows and movies on our TV.
Additionally, Apple has not given the product the “paid-media” support that typically accompanies the launch of an entirely new genre of consumer product. Think about it. Apple has spent (and continues to spend) hundreds of millions of dollars each year on incredibly effective product advertising and astoundingly powerful promotional pushes for iPods, iPhones and Macs. What kind of media buy schedule did that Jack Black ad receive — compared to, say, a week’s schedule of iPhone ads? Where is the outdoor? Where is the magazine advertising? If you answered, “nowhere,” I think you’d be close to correct. (Please, tell me if I’m wrong.)
So what should Apple do?
While I’m not an advertising expert, I know one: Don Draper, the creative director at Sterling Cooper. I asked him about the Apple TV and he said the one thing consumers can do with an Apple TV that they can’t do with NetFlix or Tivo or their Cable Box is to tap into photos and videos of their family — even family members in far-away places who can stream photos and video from anywhere in the world. It’s like having another channel on a grandparent’s TV that says, “The Grandson Channel” and grandparents can tune in to see his latest soccer game — without a computer. Again, it’s not about technology — you don’t need a computer to watch the Grandson Channel. All you need is an Apple TV hooked into your TV (Don left out the part about needing Internet access).
So what should Apple do, I asked.
“They should stop talking about the Apple TV just accessing movies and TV shows,” Don told me, “The Apple TV is about the ability to travel over time and space to experience the most special moments in the lives of those you love most. It takes us to a place we ache to go. It lets us travel the way a child travels. Around the world and back home again. A place where we know we are loved.”
Wow, Don, I said. If Chiat Day was smart, they’d hire you away from Sterling Cooper to develop a campaign to save the Apple TV.
So Apple, listen to Don. He’d tell you the Apple TV is not about downloading more TV and movies. It’s about connecting with those you love.
During the past week, I have become a fan of the AMC series Mad Men. It’s well written, directed and acted and captures the zeitgeist (granted in a caricature way) of an era that I find fascinating. (For anyone watching the program, I would have been about the age of the Draper’s daughter at the time during which the show is set).
I won’t write here in detail about the show for fear of including spoilers — there are too many things about the series I enjoyed because I went into it cold — I only knew it was about advertising in the late 1950s / early 60s. Placing the show in that period and using the names of real products allow for exploration of cultural trends during a period of radical change. The writers and director magnify the cultural differences with our own time to make them even more jarring: the sexism, the ubiquitous smoking, the continuous drinking, the clash of generational mores and old and new media — print and radio, the old, and TV, the new. The writing is so clever, one must have a range of awareness that goes from Cheever to Kerouac to commercial jingles to truly appreciate how great it is. But with no such awareness (although he has read Kerouac), my 17-year-old enjoys the show and watched the season with his highschool friends. (Another post for another venue: Why do teenage boys identify with the 1960-era men on Mad Men?)
My wife and I watched the first season (12 shows) during the past week (an easy iTunes purchase via my Apple TV), but last night we watched the first episode of the current season on the cable channel AMC. Unlike other premium channels, AMC has commercials, so I recorded the show and was ready to fast forward through them.
However, the advertising on the show was nearly as brilliant as the show, itself. Some “pre-roll” and “post-roll” ads from a single sponsor, BMW sandwiched the program. And at the middle of the program, one commercial appeared — a one-minute “documentary” — that looked at 1960s era BMW advertising accompanyed by a voice-over interview of the creative director who developed the “Ultimate Driving Machine” tag line.
At the end of the program, the BMW advertising was focused on current and future developments by BMW, including a hydrogen car, but still had a texture that tied it back to the past.
It was brilliant advertising that kept me from fast-forwarding through it. It was the type of TV advertising that works in any era.
One might think I’d be all gung-ho about Esquire experimenting with a digital cover using the eInk technology that powers eBook readers like the Kindle. Sorry to disappoint you: I think it is nothing more than a goofy gimmick. In much the same way I believe it is folly to under-utilize new media by attempting to make it replicate old media, I think it is an even greater folly when old-media people think what’s special about new media is the way it blinks.
It’s like when parents think they can better communicate with their kids by resorting to teenage slang. Or, worse, friending them on FaceBook. The result is nothing but embarrassment to all involved.
Rather than displaying how ridiculous it is to suggest “this is the future of paper,” Esquire editors should be displaying how traditional, un-interactive, un-digital, un-batteried, un-gimmicked magazines are a wonderful medium.
Esquire used to know that. Esquire used to celebrate that. Esquire used to be a monument to how great the magazine medium can be. Its editors and publishers should be embarrassed with the notion that the “21st Century starts” because they place some flashing, spam-like message on the cover.
They should spend their money on great photography and great writing. That’s what makes great magazines. That’s what used to make Esquire great. Gimmicks don’t.
ABOVE: This morning, the New York Times devoted an entire page to a news article suggesting the possibility of Estee Lauder’s influence on editorial decisions at Harper’s Bazaar Magazine. The news article was preceded by Estee Lauder interstitial “pre-roll” advertising and two Estee Lauder ads appear adjacent to the article.
Today the New York Times Style section includes an article (sheepish clarification: it showed up on my RSS feed of “magazine-related” news) that, in a tone of righteous indignation, reported that Harper’s Bazzar was devoting 40 pages of an issue to glamorous fashion photos modeled by four super-models/actresses who regularly appear in and on the cover of the magazine. Except this time, they will be identified as the “stars” of a new fragrance from Estee Lauder instead of, say, the stars of a re-make of Charlie’s Angels.
In the San Francisco Chronicle today, a story appears about the possibility of the FCC tightening the “product placement” rules related to, say, a Coca-cola cup appearing on the table in front of the judges of American Idol.*
As I’ve written before — many, many time — I’m a advocate for transparency in the relationships marketers have with media. I think marketers and media companies should disclose the relationships they have with one another and let the audience decide what is, and is not, ethical. Indeed, I think they should be proud of the relationships.
That said, I must ask: Among the readers of Harper’s Bazaar, are there any who really care where the ads stop and the edit begins? Have you flipped through the September issue of any of fashion magazine? I think most readers would be shocked to learn there is anything in them other than advertising. More than any genre of magazines, fashion magazine advertising is the reason they are purchased.
As for reality programs like American Idol, is the “franchise” of American Idol not a product, itself? Do viewers care that watching the whole show is like watching a commercial for the brand American Idol and all of the performers appearing are also brands?:
When Ryan Seacrest tells viewers they should go download recordings of the evening’s performances on iTunes, are viewers really duped into thinking that was an editorial decision on the part of Ryan rather than a business relationship between the Fox Network and Apple? Do viewers think the Ford music video advertisement is something the contestants do to relax during the week? Do viewers think Coca-Cola is what’s in that cup in front of Paula Abdul?
Are readers and viewers that stupid?
Okay, some are. So perhaps they need some type of explanation or disclaimer below that NYTimes.com advertisement for the product being written about in article next to it. Perhaps they need a big box that includes a warning that, “this article about Estee Lauder’s Senuous is sponsored by Estee Lauder’s Senuous.”
Bottomline: When you attempt to apply the same journalistic and ethical guidelines to entertainment (i.e., fashion magazines and “commercially-sponsored” network reality shows) that you do to news journalism (general or business), you start heading down a slippery slope to school marm silliness that soon makes serious ethical issues seem trite.
*I wrote about American Idol’s creative product placement practices earlier this year.
Four years ago, an article in the Wall Street Journal suggested Internet advertising would match magazine advertising by 2007 and blow past it in 2008. What happened?
The very short version: During 2007, almost $60 billion was spent on advertising that appeared in print while $11.31 billion was spent on advertising that appeared on the Internet.
The very long version: I don’t expect any readers of this weblog to remember a four-year-old rant I wrote (and here) about a Wall Street Journal article appearing in July, 2004. Screen grabbed on the left, the WSJ story carried the headline “Online Ad Dollars Set to Match, Then Go Ahead of Magazines (sub. required).” The article was based on a Jupiter Research report predicting that in 2007, Internet advertising spending would grow to $13.8 billion which, claimed the Wall Street Journal, “would match magazine advertising.”
My rant, which later became an article appearing in Folio: Magazine, was directed more at the Wall Street Journal reporter’s mis-interpretation of the research than it was at the Jupiter Research report. Their prediction was not really a comparison of Internet advertising to magazine advertising, merely their estimate of online advertising spending through 2007 and beyond. It was the Journal reporter who decided to mashup a comparison of future Internet advertising (based on Jupiter’s numbers) and its magazine number estimate.
However — and this was a major focus of my rant — the reporter (and Jupiter) failed to recognize that the Internet advertising prediction included all online advertising while the magazine advertising prediction excluded all business-to-business magazine advertising.
In my response to the article, I suggested that a better prediction of 2007 magazine ad spending would be the 2004 estimate by Veronis Suhler that $28.3 billion would be spent on magazine advertising (consumer and B-to-B) in 2007.
Fast-forward four years. Today, Advertising Age issued a report that included the actual ad spending (split by media) in 2007. As you can see in the Advertising Age pie chart below, $11.31 billion was spent on Internet advertising and $30.33 billion was spent on magazine advertising. Throw in the $28.22 billion spent on newspaper advertising and there was nearly $60 billion spent on print advertising last year.
Let’s break this down a bit. Let’s look at a comparison of the 2004 predictions vs. actual performance from Jupiter Research and Veronis Suhler regarding Internet and magazine advertising. As you can see on my comparison below, Jupiter over-shot their Internet advertising prediction while Veronis-Suhler undershot their magazine advertising prediction.
(Granted, Jupiter Research’s prediction during the most recent four-year span was dramatically better than their 1999-2003 prediction. In 1999, they predicted that online advertising in 2003 would total $11.5 billion compared to the $6.6 billion it actually hit.)
What does this mean? First, it means, (to quote a wonderful headline I saw this morning) “90% of all statistics can be made to say anything 50% of the time.” No doubt, the statistics in today’s report can be spun any way you want. I’ve spun them one way. Most bloggers would spin them in a way that suggests they are another nail in the coffin of the print medium. Frankly, the way headlines and intro paragraphs will be written can make most any statistics imply whatever you want — at least 50% of the time.
As for me, personally: I love Internet advertising. Without a doubt, it’s growing faster than any other form of advertising and I, personally, am benefiting from that. In 15 years, it has grown from zero to $11.3 billion, an amazing feat. However, my complaint is with the misuse of numbers by reporters and tech-oriented analysts — and, to be honest, just about everybody I know — to support a narrative that can be summed up in three words: Print is dead. As much as I love the Internet and all things digital, that narrative is probably not going to be true in the lifetime of anyone making that prediction.
Today’s narrative — as it was back in 2004 and 1999 and 1954 when TV was going to kill print and radio and movies — is that the Internet is going to bury all other forms of media one day. Today’s narrative is that Internet advertising is growing at a far larger percentage (which even a middle-schooler should understand is easier to do when you have a lower base on which to grow). Today’s narrative is that newspapers are going to be dead in, what, a year of so? Certainly, they won’t last for an entire decade, goes the narrative. According to Steve Ballmer, “…there will be no media consumption left in 10 years that is not delivered over an IP network. There will be no newspapers, no magazines that are delivered in paper form. Everything gets delivered in an electronic form.” (He later said he could be off on the number of years, claiming, “…If it’s 14 or if it’s 8, it’s immaterial to my fundamental point . . . “
Of course, he also said the iPhone would flop.
Personally, I am doubtful about the longterm viability of the kind of print product the national chains of newspapers produce. Outside the sports section, I find little of value or interest to me in my hometown daily churned out by one of those national chains. And as I’ve said many times on this blog, I think many business-to-business print publications that focus merely on the transactions of their industries will be replaced by online properties that can provide a better, more timely flow of such information.
So, yes, I do think print will constrict while the Internet grows — over time. But die? Not likely.
Friday Afternoon Pondering:Minonline.com is the source of the chart above that ranks the top performing publications (as measured by the number of pages of advertising) during the past quarter in the business-to-business vertical of marketing. Minonline.com distributed a link to the chart as a teaser for its subscription-based service in which on Monday, I presume, the chart will be interpreted. At the link above, it merely states: “Crain’s Advertising Age shows its strength as the #1 publication on top of the advertising pages list for the 1st quarter. A less likely occupant is ST Media Group’s Signs of the Times with a first-quarter 2008, year-on-year 10% increase in ad pages and a nearly 40% increase for March 2008.”
I’m not sure I trust the B2B media pundits to interpret this chart, however. I think it is a job for the guys at the Freakonomics Blog. How can advertising for advertising be so dramatically up in a quarter when advertising is supposed to be down — especially advertising in, of all media,B2B print publications.
I can guess the theories: (A) Media companies are advertising aggressively because they have so much unsold inventory, (B) media companies are launching new properties and thus are buying more ads to promote them, (C) media companies are aggressively pushing the message that advertising in a recession is the mark of a savvy marketer, (D) none of the above, (E) all of the above.
I’m guessing (doing anything else would require actual research and thought on my part) D & E are both correct answers. But again, I think it will take a skeptical economist to figure this out, not some analyst focusing on a narrow band of data related to the number of advertising pages sold.
I know, I know. It seems like all I ever do is hang out on the Internet.
But there’s this guilty pleasure I’ll now admit. I’m hooked on American Idol. Last night, David Cook won this year’s competition. He’s the first winner who I think may go on to be a hugely successful recording artist who I may actually enjoy listening to later. While others have certainly gone on to big success, I’m not really a fan of their music. For example, Carrie Underwood is nice looking and a megastar, but I’m not really into that commercial Nashville sound, if you know what I mean.
Anyway, since I know some people are going through AI withdrawal this morning, I thought I’d say goodbye to this season with a confessional list of six reasons why I like watching American Idol:
1. It’s perfect content for watching with a DVR like TiVo: I can honestly say, I’ve never watched an episode of American Idol “real-time” (while it is being broadcast). Even last night, my wife and I didn’t start watching the season finals until it had been on over an hour. I probably only watch about 20 minutes per hour of American Idol. I don’t like the host, the judges, most contestants or almost any of the features. I love being my own editor of the show. If you can figure out how to program your DVR remote to jump-ahead 30 seconds, you can watch the only segments I think have any value: (a) the ‘up-close-and-personal back-story features about the contestants; (b) the performances of the really talented ones. The Fast-Forward control is the key to watching American Idol.
2. The show displays how advertisers must react to DVRs/TiVo: It is with amazement that I have discovered that while I Fast-Forward through a lot of the content of the program, I find myself stopping and reviewing some of the commercials and “sponsored” content. I’ll admit, some of this may come from my professional curiosity of what is taking place. Over the years, the show has gone from rudimentary “product placement” marketing (Coca-Cola cups on the judges table) to sophisticated and non-offensive “branded content” marketing that shows what “post-advertising” can be. Apple has become a major sponsor this year and, as typical, has displayed how “content” can be the most effective form of marketing. I may do a separate post on everything Apple has done this season, but, let’s just say: what Apple did this season on American Idol is the most brilliant display ever of network TV marketing. I doubt more than 1% of viewers recognized the array of brand-marketing, product marketing and (and this is the amazing part) direct marketing they were being bombarded with throughout each program. While Ford and Coca-Cola used the program effectively, Apple used it masterfully and in a way that proves once more their understanding of media is on a higher plane than we mere mortals.
3. The program has universal (omni-demographic) appeal: Over the years, I’ve discovered my love of NFL football means I have a topic I can strike up a conversation with people everywhere I travel in the U.S. Unlike politics or religion, a conversation about the hometown team is typically a “safe” place to start a conversation. American Idol is the same deal, except better. If you watch American Idol, you can have a bubble-gum conversation with waiters and waitresses, flight attendants, teenagers, retired couples from Florida. “What’s the deal with that Justin dude?” is good for a five minute conversation in a Southwest Airline boarding line.
4. I love story-driven competition: Next year, even if you think it would be the last sports thing you’d ever be interested in, watch the coverage of the Ironman Triathalon — the one in Hawaii. Typically, it’s a 90 minute documentary shown weeks after the event. It is mesmerizing because they focus on the stories of just a few of the participants who represent the different reasons why someone would get involved in such a sport. If American Idol was just a talent competition, I would have tuned out after a week or so — I don’t watch any other such program. However, the producers of the show find contestants who are both talented and have something about themselves that is compelling. Indeed, it can be argued that the final decision of this year’s winner came down to whose story the viewers preferred, as both of the contestants were very talented singers.
5. It makes me appreciate how very unique star-quality talent is: Living in Nashville and going to places like the Blue Bird has enabled me to be blown away by extremely talented people who will never be stars. Watching American Idol over a few months will amaze you when someone you think can’t lose ends up breaking under the pressure — or blossoming. It’s fascinating to watch who gets better and who peaks at the right time. Carrie Underwood went from being okay into super stardom during her year. I think David Cook did the same this year. Others prove that many people have a lot of talent and have worked hard and have not given up on their dream and have been lucky — but still don’t connect with the only folks who matter: the people.
6. It’s user-created content: Think about that one long and hard. While the program is perhaps one of the most over-produced and packaged programs in history, at its essence is this: People who aren’t stars and are on no-body’s A-List get a shot at getting to perform in front of a bigger audience. In the end, millions of people get to decide if they have what it takes to make it to the big-leagues, fame and fortune. There are lots of analogies there for what is taking place across all forms of media.
Chris Anderson’s post on LongTail.com contains an observation that is so obvious, it is missed by many self-appointed experts. (Okay, I’ll admit I live in that glass house.):
“Not only do small (Long Tail) publishers montetize their content at 3-5 times the rate of the larger publishers in PubMatic’s survey, but they’re improving in the current environment while the big publisher decline.
This is a fact of life in business-to-business-media, where the business model has long been focused on “free” distribution of content to decision-makers in specialized fields. The “cost per thousand” (CPM) model of advertising sales does not exist as a metric in this long-tail of the media world. Of course, if an advertiser selling a $100,000 piece of equipment can reach 90% of the decision makers in a market of 5,000 specifying engineers, then, hell-yeah, the publisher of that content should be able to monetize it at hundreds of times the rate of, say, a newsweekly.
The lesson here: Online, if you want to monetize content, the number of eyeballs seeing your content is less important than who those eyeballs belong to. And the more helpful that content is in assisting real people make important and valuable decisions, the more “monetizable” it will be.
His post reminded me of some universal advertising truths — and a century-old quote that addresses the dilemma. I wrote the following as a comment on Steve’s post, but thought I’d also mirror it here:
All advertising uses metrics that don’t account for the people who may not flip to the exact page in a publication, or may not be looking at a billboard while driving down the highway or who use commercial time to get up and go to the restroom.
This trainwreck in the making was noted 100 years ago by John Wanamaker, the turn-of-the-century New York department store entrepreneur, who is credited with the famous advertising line: “Half the money I spend on advertising is wasted; the trouble is I don’t know which half.”
Pay per click is an attempt to overcome the “wasted” impressions dilemma, as are TV infomercials that share revenue with broadcasters or direct-marketing ads in publications that do the same type of revenue share.
However, if “branding” is your goal with advertising, “placing” the ad anywhere is not what ensures success. “Impressions” are not results, they are mere audit metrics. Increased revenues (or votes or other actions) are the only metrics that matter in the end.
Great advertising generates reactions and results.
The advertising that does not do that is wasted — and that’s a lot more than 50% of what is produced and placed.
Over on the Custom Media Craft blog on Hammock.com, I just posted some highlights from the annual survey conducted by the Custom Publishing Council called “Characteristics Study: A Look at the Volume and Type of Custom Publications in Americaâ€. (Note: Hammock Inc. was one of the founding members of the Custom Publishing Council). According to the survey, in 2007 a record number of marketers used custom media to promote their products and brands. Personally, I believe the numbers are still conservative as there are lots of online “content marketing” activities taking place that fall through the cracks of this research. For instance, most of the digital startups that have content creation for marketers (i.e., video distributed online) as part of their business model should probably be covered in this research — but aren’t.
One thing this survey underscores is a statistic that doesn’t click with many of my friends in the magazine and media industry who think of the magazine format as being, exclusively, a business model (i.e., consumer of B2B magazines). The magazine format is not just a business-model, it supports and serves other business models. I typically use university alumni or association magazines as examples here, but think of all the institutions and, now, companies, who use magazines and other media they create as platforms for fostering long term relationships with their constituencies (customers, alumni, members, supporters, etc.). While there are probably (and I’m guessing here) less than 20,000 magazines that have advertising and circulation-revenue as the focus of their business models, this survey indicates there are 143,173 magazines in America. Even if my number is low and their’s is high, the truth of magazine publishing is this: Most magazines in America “support” a business model — they aren’t a business model.
This is an important fact to consider when thinking about the “business model” of another media: blogging. Today — and forevermore — there will be only a small fraction of blogs that are, themselves, a business. The vast majority — as in 99% or more — of business-related blogs will support a business model (or a cause or institution or campaign), not be a business model.
Another thing: I confess: As much as I enjoy publishing — indeed everything about — magazines, I’m also very-much a new-media guy. I believe content-marketing, custom media, social media, conversational media — whatever you want to call it — should be front and center in any company or institution’s marketing effort (our company works with clients in doing just that). I see no “competition” or “conflict” or “irony” in me advocating new media while still championing the magazine format as the most compelling engagement media available.