Category Archives: Customer Media

On Chris Brogan’s podcast, taking about customer media, content and if living in Nashville is part of why I do things the way I do

Recently, Chris Brogan invited me onto his very popular podcast where we talked a lot about how companies and businesses are using media and content to connect directly with their customers. It’s sometimes challenging to explain what I do (especially … Continue reading

Posted in content, Content Marketing, Custom Media, custom publishing, Customer Media, Hammock Inc., Hammock Publishing, magazines, marketing, media | Leave a comment

Customer media: The always new old idea

On the Hammock Blog, I’ve contributed a post the 12 readers of RexBlog may find familiar. It’s about my former long-running complaint-rant about those who keep hanging the “new” adjective on media created by companies for their customers. (The only … Continue reading

Posted in Content Marketing, Custom Media, custom publishing, Customer Media | Leave a comment

Great Idea: Don’t just sell cookware when customers want you to help them become a better cook

On the Hammock Blog, there’s a post that’s a web-version of the current edition of The Idea Email. It’s inspired by all the ways the retailer Williams-Sonoma uses different forms of customer media and content that demonstrates the company’s understanding … Continue reading

Posted in content, Content Marketing, Custom Media, Customer Media, Hammock Inc., marketing, media, publishing | Leave a comment

Don’t do this: Hand out your PowerPoint sales presentation deck

After posting the previous item about the White House PowerPoint Deck, I wrote a post for the Hammock Inc Blog called, “3 Reasons Why you Should Not Use a Sales Presentation PowerPoint Deck for a Leave-behind.” Here are the reasons … Continue reading

Posted in Content Marketing, Customer Media, Hammock Inc., ideas, marketing | 2 Comments

Even if you’re President, don’t be Guilty of Death by PowerPoint

The White House has posted an “enhanced” version of the President’s State of the Union address on Slideshare. I’ve embedded it below. As PowerPoints go, the visuals are superior to what you’d see in 99% of the PowerPoints I’ve witnessed. … Continue reading

Posted in Customer Media, design, humor, observation | Leave a comment