The new SWA seating policy

Unlike rumors from a few months ago, Southwest will not abandon its open-seating policy. According to the company, their passengers didn’t want them to change. However, they will be tweaking their system so that each passenger will get an assigned spot in the line. According to the carrier, this will help cut down on the way passengers congregate in line for an hour in order to make sure they get at the front of their boarding group.