Dear Southwest, how can I help you encourage BNA to participate in your Fly By Lanes program?


Last week at both Nashville and Chicago-Midway airports, I noticed their newly designated security lines for “families,” “occasional passengers” and “expert passengers.” Experts are those who know all the rules and don’t have to be told to remove their laptops from their carrying-ons or and know all the rules about gels and liquids. (They also are the ones who don’t want flight attendants to sing, but that’s another post.)

Such lines are fine, but yesterday, Southwest (the official airlines of RexBlog) sent me a card that allows me to whisk through security via something called “Fly By Lanes.” According to Southwest, “Fly By Lanes will not have dedicated screening equipment, but they will allow the traveler to reach the screening process more quickly by having access to a separate security lane.”

Here are the airports that will have Fly By Lanes by October 17th:

Dallas Love Field Airport (DAL)
San Francisco International Airport (SFO)
Los Angeles International Airport (LAX)
Denver International Airport (DEN)
Sky Harbor International Airport (PHX)
John Wayne Airport (SNA)
Thurgood Marshall Airport (BWI)

Wait. I don’t see Nashville (BNA) on that list. Yet again, my hometown airport is disappointing me. First they don’t offer passenger-loving free wifi like such wonderful Southwest-service airports as Tampa, Fla. and Manchester, NH. And now they are not supporting Southwest Airlines effort to make another experience less of a hassle for the professional traveler.

Bonus link: Recently, Seth Godin shared some random travel thoughts, one of which I’ve had while waiting in a security line (as someone who’s often admired how cleverly designed the queue areas are at Disney theme parks): “What would happen if Imagineers from Disney designed the security line? Why not let them try?